4i Apps Solutions: Automating Business Processes with a Consultative Approach

CIO Vendor Technology is evolving at an expeditious rate and businesses are struggling to choose the right technology given the fact that technology investments are highly resource intensive in terms of manpower and cost. The decision of either to stick to the basics or experiment with a new one is the toughest nut to crack. Enterprises are looking forward to simplify manual and tedious processes such as sourcing, servicing, talent management and others by adopting standard business processes of advanced modules in ERP packages. If decisions as such are not meticulously made by the organizations, they might end up spending thrice of what is actually required. Chennai based 4i Apps Solutions helps businesses to understand the pros & cons of the technology and provides exclusive Oracle Applications consulting and services to help organizations chose the right technology to automate business processes.

Founded by Saravanan Murugesan in 2008, 4i Apps offers the entire suite of services involving Oracle Apps ranging end-to-end implementations, upgrades, managed services, custom development, and training and staffing. It provides services for Tier I ERP known as Oracle E-Business Suite and has extended offerings in the niche segments like advanced procurement solutions, process manufacturing, talent management and others in addition to core ERP solutions which includes standard Finance & Accounting, Procurement, Order Management and Core HR & Payroll. Over 200 employees spread across the globe bring the best of the world to the customers with their strong knowledge of technology and industry experience. “We follow a consultative approach and
spend more time in presales activity to understand the key pain areas and offer our expertise rather than just give a temporary fix to the customers and closing the case. We go an extra mile to help customers achieve their goals which can be reasoned to company’s high technical response and a customer retention rate of over 90 percent”, says Murugesan, Managing Director, 4i Apps Solutions. In terms of adopting new technology, 4i Apps leaves no stone unturned. A case in point is that 4i Apps were the first in Oman to rollout the latest version of Oracle ERP (E-Business Suite Ver. 12.2) where most of the customers globally still run the old versions.

Excellence in delivery has helped 4i Apps to build trust among the clients and generate a strong reference value for the company.The ISO 9001:2008 certified company has executed projects in major verticals from banking, retail, construction, engineering, manufacturing, Oil & Gas, travel, and government organizations. For an instance, it is helping a large petroleum company in Oman to automate procurement of goods & services from vendors through Oracle’s Advanced Procurement Solution integrated with core ERP system comprising of Oracle ERP. This would help the company to streamline and automate the processes increasing the efficiency with all necessary controls in place.

The major customers of 4i Apps include Flipkart, Lakshmi Vilas Bank, Petrofac International, Abu Dhabi Terminals, Etihad Airways, State Audit Institution, UAE, Gulf Center for Soaps and Chemicals Industries among others. It has been highly successful in establishing a strong foothold in major countries in the Middle East including UAE, Oman and Qatar and wishes to consolidate its presence in the region as the most preferred partner for the customers. The organization is envisioning to expand its presence in the U.S. and Asia Pacific region in the coming future which carries a huge potential and heavy competition.